The district manager called me today, just as he said he would. He had someone look over my taxes again, and he looked over the bill. He is mailing me a check for $150 because he found something that they really only needed to charge me for once.
I'm glad to be getting something back. It makes the whole frustrating experience of calling to complain feel like it was worth my time. He told me that he really wanted our business in the future, and that I could call him to recommend an experienced tax professional next year. I hate to disappoint him, especially after he was the only person that I talked to who didn't treat me like crap, but I have a feeling we're going to be doing our own taxes in the future.
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